Beauty In Red

YOU ASKED, WE ANSWERED.

WHAT IS THE AVERAGE PROCESSING TIME?

Express orders take 2 business days to process and be shipped, while standard orders take 5 business days to process and be shipped.

HOW DO I TRACK MY PACKAGE AFTER IT HAS BEEN SHIPPED?

As soon as your packaged is shipped, you will receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier’s website.

WHERE DO YOU SHIP TO AND HOW MUCH DOES IT COST?

We ship everywhere! Click here to view the shipment charges and average time period for shipping to your country. Customs may be charged depending on your country’s custom policy.

HOW CAN I VIEW MY ORDER?

You can view your order by logging into your account. Due to our efforts to ensure you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept PayPal, Visa, MasterCard, American Express and Discover.

WHAT IS YOUR RETURN POLICY?

We would love to make sure you receive the product that’s right for you, therefore, you can easily return any items within 7 days of it being shipped to you. Please view return guidelines here.

IS MY PRIVACY AND PERSONAL INFORMATION SECURE ON YOUR SITE?

Shopping on our site is safe and secure. Please click here to view the full details on how we protect your privacy and personal information.

I CANNOT FIND THE ANSWERS TO MY QUESTIONS, HOW DO I REACH CUSTOMER SERVICE?

The quickest way to reach is by email: concierge@thescarfbox.shop. Our customer team will review and respond to your email as soon as possible.